Every interaction with clients, potential clients, suppliers or individuals is an opportunity to enhance a relationship, improve retention and increase revenue.

Having the right skills in-house to achieve this is essential. But if you don’t then this may be one of the many reasons why outsourcing your call center and contact center requirements to Destination Unlimited could benefit your business.

Competitive Intelligence Marketing

A specific form of market Intelligence is competitive intelligence. It is the core of competitive strategies. This is typically undertaken on an on-going basis and involves the collection of news, materials and other information about competitors from a wide variety of sources.

Market Intelligence Research

Market research is a form of applied sociology that concentrates on understanding the behaviors and preferences of consumers in a market-based economy, and aims to understand the effects and comparative success of marketing campaigns.

Market research asks questions about competitors, market structure, government regulations, economic trends, technological advances, and numerous other factors that make up the business environment.

Telemarketing Services

Outsourcing telemarketing services can help your organization augment your existing customer relationships. Destinations Unlimited, a pioneer in outsourcing, can meet all your telemarketing requirements. We can increase your revenue by effectively closing sales through our competent inbound/outbound telemarketing services and by creating sales force leads.

When you outsource telemarketing services to Destinations Unlimited, we can provide you with insightful information about the unfulfilled requirements, the level of satisfaction and the needs of your customers. Along with this information, we will also provide your organization with strategic ways to address your customers’ issues and enhance customer relationships.